Customer Service Representative
2.
9 Sauk City, WI Sauk City, WI Full-time Full-time From $21 an hour From $21 an hour LYCON Inc.
is a family owned and operated ready-mix concrete, aggregate, and building materials company serving South Central Wisconsin.
With 30 locations in WI, we're helping build YOUR neighborhood! LYCON Inc.
is looking for a motivated individual to join our growing Order Center Team in Sauk City, WI or Watertown, WI.
Successful candidates are customer-oriented and would enjoy speaking directly with our customers on the phone in a fast paced, small call-center environment.
Primary
Responsibilities:
Answer calls in a quick and efficient manner.
Calling customers to confirm pending orders.
Enter customer concrete & aggregate orders to fit within our delivery schedule and with a high degree of accuracy.
Utilize electronic maps to find the route most suitable to customers' jobs.
Explain product and pricing information to current and potential customers.
Assist customers with problems related to their order or delivery.
Process payments for customers.
Knowledge, Skills, and Abilities:
Strong communication, analytical, and negotiation skills.
Excellent customer service skills.
Experience with Microsoft Excel and Outlook preferred.
Experience with schedule management preferred.
Familiar with online maps such as Google Maps.
Training in use of software, phone system, and products will be provided on the job.
Benefits:
Competitive Wage Medical, Dental, and Vision Insurance with Multiple Options to Fit Your Needs 401(K) Savings Plan Generous Profit Sharing Paid Vacation Paid Holidays Communication method used:
Phone Job Type:
Full-time Pay:
From $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
No nights Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Sauk City, WI 53583:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Have you ever worked for LYCON INC before? If so, when? Why are you interested in this position? How would you prefer we initially contact you? Phone, text, email, etc.
Please describe your experience in customer service or any related experience.
Experience:
Order entry:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Sauk City, WI Sauk City, WI Full-time Full-time From $21 an hour From $21 an hour LYCON Inc.
is a family owned and operated ready-mix concrete, aggregate, and building materials company serving South Central Wisconsin.
With 30 locations in WI, we're helping build YOUR neighborhood! LYCON Inc.
is looking for a motivated individual to join our growing Order Center Team in Sauk City, WI or Watertown, WI.
Successful candidates are customer-oriented and would enjoy speaking directly with our customers on the phone in a fast paced, small call-center environment.
Primary
Responsibilities:
Answer calls in a quick and efficient manner.
Calling customers to confirm pending orders.
Enter customer concrete & aggregate orders to fit within our delivery schedule and with a high degree of accuracy.
Utilize electronic maps to find the route most suitable to customers' jobs.
Explain product and pricing information to current and potential customers.
Assist customers with problems related to their order or delivery.
Process payments for customers.
Knowledge, Skills, and Abilities:
Strong communication, analytical, and negotiation skills.
Excellent customer service skills.
Experience with Microsoft Excel and Outlook preferred.
Experience with schedule management preferred.
Familiar with online maps such as Google Maps.
Training in use of software, phone system, and products will be provided on the job.
Benefits:
Competitive Wage Medical, Dental, and Vision Insurance with Multiple Options to Fit Your Needs 401(K) Savings Plan Generous Profit Sharing Paid Vacation Paid Holidays Communication method used:
Phone Job Type:
Full-time Pay:
From $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
No nights Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Sauk City, WI 53583:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Have you ever worked for LYCON INC before? If so, when? Why are you interested in this position? How would you prefer we initially contact you? Phone, text, email, etc.
Please describe your experience in customer service or any related experience.
Experience:
Order entry:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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